02 · Instant engagement and next-best action

Respond instantly and route every enquiry to the right agent

Speed decides who gets the viewing. Buyers will not wait until tomorrow for an answer, and an enquiry that lands in a shared inbox loses a day before the right agent sees it. Uprealer answers at once and sends each opportunity straight to the person who should handle it.

The problem

High-intent visitors wait, or reach the wrong person.

What changes

Faster responses, more appointments, fewer lost deals.

Answer at any hour, hand over when it matters

Visitors get an answer the moment they ask, evenings and weekends included. When a conversation needs a person, it goes to one, with the full history, so your agent never starts from zero.

Book the next step online

Viewings, valuations and calls are booked in the conversation, into your agents' real availability, instead of ending with “we will be in touch”.

Route by property, office, area or language

The enquiry goes directly to the listing agent, the right office or the right team, by the rules you set: the property it is about, the postcode, the language, or the kind of request.

Meet buyers where they already talk

Continue the conversation on WhatsApp and other messaging apps, without losing it from the CRM or from the agent's view.

What's included

24/7 response

Every enquiry answered at once, in the brand's voice.

Online booking

Viewings and valuations booked into real availability.

Lead routing

To the listing agent, office or team, by your rules.

Human handover

A person steps in whenever it matters, with the full context.

WhatsApp and messaging

Conversations continue where buyers already are.

“Uprealer has always lived up to what they promise. From the first conversations to the monitoring of the tools, they are always attentive, understanding our needs and providing solutions.”
Olga SalaMonapart

Questions agencies ask

Will automation get between our agents and their clients?

No. Automation answers the first questions and books the next step; the relationship stays with your agents, who take over whenever a person should and see everything that was said.

Can enquiries go straight to the listing agent?

Yes. Routing can follow the property, the office, the area, the language or the type of request, and fall back to a team when the agent is away.

One branded journey, from first question to the right agent

Start with one focused use case

We implement it with your team, measure it with you, and roll it out across your offices when it works.

Book a demo